Welcome to Blue Horizon Cart.
We are committed to providing you with a smooth and reliable shopping experience. Please read our shipping policy carefully before placing your order.
Order Processing Time
All orders are processed within 1–3 business days after payment confirmation.
Orders are not processed or shipped on weekends or public holidays.
If we experience a high volume of orders, processing times may be slightly delayed. We appreciate your patience and understanding.
Shipping Time
Estimated delivery times may vary depending on your location and product availability.
Estimated Delivery Times
- United States: 7–15 business days
- Canada: 8–18 business days
- United Kingdom: 7–15 business days
- Australia: 8–18 business days
- Europe: 8–20 business days
- Other International Locations: 10–25 business days
Please note that delivery times are estimates and may occasionally be affected by customs clearance, weather conditions, carrier delays, or peak seasons.
Shipping Costs
Shipping charges are calculated at checkout based on your location and selected shipping method.
We may also offer:
- Free shipping promotions
- Discounted shipping on selected products
- Limited-time shipping offers
Order Tracking
Once your order has been shipped, you will receive a confirmation email containing your tracking number and tracking link.
Please allow 2–5 business days for tracking information to update.
Incorrect Address Information
Please ensure that your shipping address is accurate and complete before placing your order.
We are not responsible for orders shipped to incorrect addresses provided by the customer.
If you notice an error in your address, contact us immediately at:
support@bluehorizoncart.com
Lost, Delayed, or Stolen Packages
We are not liable for delays caused by shipping carriers, customs, or unforeseen circumstances.
If your package appears lost or significantly delayed, please contact us and we will do our best to assist you.
For packages marked as “Delivered” by the carrier but not received, customers should contact the shipping carrier directly.
Customs, Duties & Taxes
International orders may be subject to customs duties, taxes, or import fees depending on your country’s regulations.
These charges are the responsibility of the customer.
Split Shipments
In some cases, your order may arrive in separate packages due to:
- Different supplier locations
- Product availability
- Warehouse processing
You will receive tracking information for each shipment if applicable.
Order Cancellation
Orders can only be canceled within 12 hours of purchase.
Once an order has been processed or shipped, cancellations may no longer be possible.
Contact Us
If you have any questions regarding shipping, please contact our support team:
Email: support@bluehorizoncart.com
Thank you for shopping with Blue Horizon Cart.